Shipping & Delivery Policy

1. Wallet top-ups

• Wallet credit is delivered to your TalkWith account instantly once the payment gateway confirms your payment, usually within a few seconds.
• You get a confirmation in the app, and the top-up appears in your wallet history.
• If your payment succeeds but the credit does not appear within 30 minutes, contact support@talkwithapp.com or customer care on +91 76230 03033 or +91 76230 00338 with your payment reference. See our Refund & Cancellation Policy.

2. Sessions

• Chats, voice calls, video calls and live sessions are delivered in real time inside the app when the partner accepts or answers.
• Paid messages to an offline partner are delivered to them instantly; the reply depends on when the partner comes online.
• Services are available to users in India.

3. Questions

For any problem with a top-up or session, use Help and support in the app, write to support@talkwithapp.com or call customer care on +91 76230 03033 or +91 76230 00338.