TalkWith
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Delete your account

Effective 26 September 2026 · Last updated 26 September 2026

You can delete your TalkWith account, and the personal data linked to it, at any time, from inside the app or by writing to us. This page applies to both the TalkWith app (com.talkwithapp.customer) and the TalkWith Partner app (com.talkwithapp.partner), published by Jagdamba Associates.

Changed your mind? Deletion takes effect 30 days after you ask. Signing in again with the same number within those 30 days restores your account as it was.

1. Delete from the app

TalkWith app

  1. Open the app and sign in.
  2. Tap Profile, then the Settings icon.
  3. Tap Delete account.
  4. Read what will happen, type DELETE and confirm.

TalkWith Partner app

  1. Open the app and sign in.
  2. Open Settings.
  3. Tap Delete account, type DELETE and confirm.

You are signed out on every device straight away.

2. Delete without the app

If you no longer have the app or can’t sign in, ask us to delete your account:

  1. Email privacy@talkwithapp.com with the subject “Delete my account”, and include the mobile number registered with TalkWith and whether it is a customer or partner account.
  2. To protect you, we confirm the request with a one-time code or a call to that number before acting.
  3. We deactivate the account within 3 working days of confirming, and write back to you once it is done.

You can also call us on +91 97371 75300 (Monday to Saturday, 10:00 am – 7:00 pm IST).

3. What is deleted and what is kept

DataWhat happens
Name, profile photo, bio, gender, date of birth, interestsErased 30 days after your request.
Email address and Google sign-in linkErased 30 days after your request.
Phone numberRemoved from the account 30 days after your request, so it can be used to sign up again.
Devices and notification tokensDeleted 30 days after your request. No more notifications are sent.
Partner profile, photos and videosYour profile goes offline straight away and can no longer receive chats or calls; it is removed from the app 30 days after your request.
Messages you sentStay in the other person’s conversation history, shown as from a “Deleted user” with no link to your identity.
Wallet, payment, gift, payout and TDS records; partner KYC documentsKept for 8 years, as required by Indian tax and accounting law, then deleted. They are held securely and not used for anything else.
Detailed call logs and live-viewing recordsDeleted automatically after 180 and 90 days respectively.
Reports and safety recordsKept as long as needed to protect other users or meet a legal obligation.

Wallet balance. Unspent balance is lost when the account is erased. Partners should withdraw available earnings first; earnings still clearing are paid out as usual after verification. To ask for a refund of an unused top-up, see our Refund Policy before deleting.

4. Deleting some data only

  • Change or remove your photo, bio, gender, date of birth or interests in Profile → Edit profile.
  • Sign out of other devices in Settings.
  • To delete specific data without closing your account, email privacy@talkwithapp.com with your registered number and what you want deleted. We reply within 30 days and delete anything we are not legally required to keep.

5. More information

Our Privacy Policy explains all the data we collect and your rights. Questions about deletion can go to privacy@talkwithapp.com.

Contact us

TalkWith is operated by Jagdamba Associates.

Jagdamba Associates
C Block, Time Square Building, 208, 2nd Floor
Near Fatehgunj Petrol Pump, Fatehgunj
Vadodara, Gujarat 390002, India
+91 97371 75300 support@talkwithapp.com grievance@talkwithapp.com

Monday to Saturday, 10:00 am – 7:00 pm IST